Terms of Service

These Terms of Service ("Terms") govern your access to and use of DentaLab (the "Service"), operated by Axioner or its affiliates ("we," "us," or "our"). By creating an account, clicking to accept these Terms, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

DentaLab provides tools for dental practices, laboratories, and related professionals to manage cases, collaborate, communicate, and related workflows. We may modify, suspend, or discontinue features at any time. We will use reasonable efforts to provide notice of material changes where appropriate.

You must provide accurate registration information and keep it current. You are responsible for safeguarding passwords and credentials and for all activity under your account. Notify us promptly of unauthorized use. You must be legally able to enter into contracts and, where minors are involved, ensure appropriate guardian authorization for any use on their behalf.

You may submit or upload information through the Service, including operational, clinical-adjacent, or business data ("Customer Data"). You retain ownership of your Customer Data subject to the rights you grant us to operate the Service. You grant us a non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely to provide, secure, improve, and support the Service as described in our Privacy Policy.

You are solely responsible for the legality, quality, and accuracy of Customer Data and for obtaining any consents, rights, or authorizations needed to use it in the Service. You must comply with applicable laws relating to privacy, health information, advertising, telecommunications, records retention, professional ethics, and data protection. You must not submit information you are prohibited from sharing or use the Service in violation of regulatory obligations applicable to your profession or organization.

You agree not to:

• misuse or attempt to gain unauthorized access to the Service, other accounts, networks, or systems;
• interfere with integrity or performance of the Service, probe, scan, or test vulnerabilities except as we expressly authorize in writing;
• use the Service to send unsolicited bulk messages, phishing, malware, or unlawful content;
• reverse engineer except where expressly permitted by law;
• scrape, automate access, or ingest the Service beyond normal use or our documented APIs without permission;
• use the Service in any way that harms minors, infringes intellectual property, or violates law.

Paid plans, trial terms, invoicing, and taxes are described at checkout or in an order form. Unless stated otherwise, fees are non-refundable. We may change pricing prospectively after reasonable notice. Failure to pay may result in suspension or termination of access.

Each party may receive non-public information from the other ("Confidential Information"). Recipient will use commercially reasonable care to protect Confidential Information and will not disclose it except as required by law or to exercise rights under these Terms.

We and our licensors own the Service, including software, branding, documentation, and aggregate analytics that do not identify you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription. Feedback you provide may be used without restriction or obligation to you.

The Service may integrate with third-party applications or platforms. Third-party terms and privacy notices govern those services; we are not responsible for third-party offerings.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT CONTENT WILL MEET YOUR REQUIREMENTS. CLINICAL, REGULATORY, AND OPERATIONAL DECISIONS REMAIN YOUR RESPONSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION. EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR, IF GREATER, ONE HUNDRED UNITED STATES DOLLARS). THESE LIMITATIONS DO NOT APPLY WHERE PROHIBITED BY LAW.

You will defend, indemnify, and hold us harmless against claims, damages, liabilities, costs, and fees arising from your Customer Data, your use of the Service in breach of these Terms, or violation of applicable law.

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms, legal risk, or non-payment. Sections intended to survive (including Intellectual property, Disclaimers, Limitation of liability, Indemnity, Governing law) survive termination.

We may revise these Terms. We will post the updated Terms with a revised "Last updated" date and, where required, provide additional notice. Continued use after changes become effective constitutes acceptance. If you do not agree, you must stop using the Service.

These Terms are governed by applicable law without regard to conflict-of-law principles, except where mandatory consumer protection rules apply. Courts in the jurisdiction we designate in your order documentation or your account settings have exclusive jurisdiction unless otherwise required by law.

Questions about these Terms: contact information provided in-product or on our website contact page. Legal notices should be sent to the address designated for notices in your agreement with us if one exists.